I design the operating systems that let your company grow without you in every room — so you can focus on what only you can do.
Trusted by 10–100 person companies in SME, FinTech, SaaS, E-Commerce, and Professional Services across Hong Kong.
I don't manage your inbox or chase your team for updates.
I design the decision-making architecture that lets your company run without you in every room.
Think of me as your co-founder for operations — someone who understands the business deeply enough to make judgment calls, not just execute tasks.
1. Systems to Scale
The infrastructure your company needs to grow without chaos — decision rights, meeting cadences, KPI dashboards, and accountability structures that work when you're not in the room.
2. Processes to Streamline
Eliminating the friction that slows execution — documenting workflows, removing bottlenecks, standardizing the repeatable so your team stops reinventing the wheel.
3. The Human Factor
The part most consultants ignore. Who's ready to step up? Who's blocking change? What role do you actually need to hire? I read the dynamics and help you build a team that can run without you.
A focused conversation to map your biggest operational bottleneck.
No pitch deck, no pressure. Just clarity.
What it is: A deep-dive diagnostic of your current operations—processes, decision flows, and capacity.
Deliverables: A complete "State of Ops" report + prioritized 90-day roadmap.
Best for: Founders who want a clear plan before committing to a longer engagement.
What it is: A focused engagement to install your operating cadence, document top workflows, and build a KPI dashboard.
Outcome: You reclaim 10+ hours/week.
Best for: Founders who need intensive setup but plan to hire a full-time Ops lead in 6-12 months.
What it is: I embed in your leadership team for 1-2 days/week.
Focus: Running your operating rhythm, coaching managers, and building systems for scale.
Best for: Aggressively scaling companies not ready for a full-time executive hire.
I spent 17 years building operation systems across MNCs, local enterprises, and tech. I've seen what happens when fast-growing organizations outpace their systems — and I've built the infrastructure to fix it.
Now I work with founders of 10–100 person companies who are scaling fast but feel stuck in operational chaos.
My job is to make myself unnecessary — by building systems that work without me in the room.
At 10–50 employees, you likely don't need 40 hours of strategy per week. Fractional gives you senior firepower for ~20–40% of the cost of a full-time hire.
I embed in your team, lead your weekly ops meetings, and feel like part of the team—just time-boxed to 10–15 hours/week.
No. I design the systems and coach the people — but I don't manage inboxes, chase deliverables, or do the work your team should own. My job is to build the infrastructure so they can execute without constant oversight.
Yes. Clean operations are essential for a sale. I help document, systematize, and reduce key-person risk so the business has value without you in the room.
Mostly Growth-Stage SMBs, FinTech, SaaS, E-commerce, and Professional Services across Hong Kong.